SIMPLE · PRACTICAL · APPLICABLE
Training that is truly understood and can be put into practice immediately, not just followed.
PT Exa Mitra Solusi provides business process outsourcing solutions and training services under the Hau-Tu brand, focusing on mindset transformation, strengthening fundamental skills, and organizational resilience.
WHY THIS IS IMPORTANT
Most of the training has no impact
Steve Glaveski's review (Harvard Business Review, Oct 2019) of 5,000 managers shows conventional training often fails to translate in the field.
75%
70%
12%
The manager was not satisfied with the results of the training his team attended.
Participants do not master the material presented in class
Participants who actually apply what is taught
Source: Steve Glaveski, Harvard Business Review, October 2019.
FRAMEWORK
MESA Method
Each Hau-Tu training program is built through four sequential stages.
from way of thinking to real action in the workplace
M
Mindset — Thought Pattern
Uncovering the Personal Virtual Prison
Building a growth mindset and breaking down mental barriers like “I can’t” or “I’m afraid of failure.”
E
Emotional Engagement
Ignite determination from within
Participants realize that success starts with determination in the heart and responsibility for every opportunity given.
S
Skill Mastery
Mastering practical skills
Participants understand and master practical skills to execute solutions to the challenges they face.
A
Action & Implementation
Step up and complete the task
Participants dared to make solutions work, invite colleagues, and get support from superiors so that the implementation was successful.
LEARNING ARCHITECTURE
Five learning formats, one approach
The format is chosen according to the number of participants, objectives, and level of skill depth required.
A
Strategic Seminar
Tens to hundreds of participants. Efficiently building awareness, inspiration, and aligning perspectives.
B
Capability Development
Maximum 20–25 participants per class. In-depth discussions, roleplays, and direct feedback from the trainer.
C
Microlearning Reinforcement
5–10 minute modules, accessible at any time for preparation or post-training reinforcement.
D
Remote Learning
Video teleconferencing that maximizes scalability without being constrained by distance.
E
Blended Learning
Direct practical guidance (offline) combined with exploration of digital materials (online).
PROGRAM AREA
Four areas of competency development
Modules can be tailored to the organization's strategic needs, participant profiles, and learning objectives.
Foundation Management Development
Building the foundation of professionalism and individual work effectiveness.
Sales Capability Development
Increase the effectiveness of customer interactions and sales capabilities.
Business Continuity & Crisis Management
In collaboration with LSPMR, we can proceed to BNSP BCMCP certification.
Retirement Preparation Program
Help employees plan their second career carefully, ideally 10 years before retirement.