A trusted end-to-end outsourcing partner in Indonesia, specializing in managing operational, sales and customer service functions with complete accountability.
By integrating seamlessly into clients business frameworks, we help reduce operational risk, improve service consistency, and maintain full regulatory compliance so our clients can focus on strategic growth.
Payroll and employee administration services
Payroll and legal matters are made easier and safer. We assist with accurate and regulatory-compliant salary calculations, THR (Holiday Allowance), overtime, taxes, and BPJS administration. This includes digital payslips and employment document consultations.
Business Process Outsourcing
Partner with us for end-to-end Business Process Outsourcing and you'll able to slash operational costs and gain a dedicated team that treats your growth as their own mission us. Let run your operations, sales and customer service flawlessly so you can scale faster with less rish.
Trusted by Leading Companies
Join those who have trusted us for efficient staffing solutions!
Outsourcing company solutions, tailored to your business needs
Exa Mitra Solusi, a modern outsourcing company with a leading technology platform, believes every business has unique needs. We offer solutions that adapt to your needs, from workforce requirements to system management and employee performance monitoring. Helping your business grow optimally.
Our End to End Outsourcing Services
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Candidate Sourcing
Analyzing the tasks and responsibilities of the available job vacancy, determining the required qualification specifications, and posting the job vacancy information on appropriate job channels.
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Candidate Selection Process
Ensuring the qualification fit of incoming applicants to obtain the best candidates who can proceed to the next stage.
Interview process
Conducting interviews using various methods to explore, assess, and ensure the match/suitability between the candidate's personality and abilities with the available job position.
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Employee Administration Management
Ensuring the completeness of the selected candidate's administration up to the signing of the employment contract, as well as ensuring that the hired worker understands the applicable rules and regulations, as well as their duties and responsibilities as an employee.
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Payroll Management
Calculating wage payments accurately and correctly, complying with applicable tax regulations, and ensuring timely payment in accordance with the company's policies.
The work we provide
Find a job that suits your talents and interests
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Sales & Services
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Field Sales
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Telemarketer
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Business Development
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Customer Service
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Customer Care
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Contact Center
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Sales Representative
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Sales Promotor
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Sales B2B
Food & Beverages
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Barista
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Store Attendant
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Account Executive
Retail
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Sales Representative
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Customer Service
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Warehouse Staff
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Finance & Accounting Staff
Banking & Financial Institution
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Staff Admin
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Support ATM
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Technical Writer
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Receptionist
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Quality Assurance
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Software Testing
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Funding/Lending Officer
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Sales B2B
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Call Center
Frequently Asked Questions
Recruit Your Workforce
About Us
We are a trusted outsourcing company having operational experience since 2004, dedicated to providing quality workforce solutions to business partners across Indonesia.
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1. Trusted
We build long-term relationships based on integrity, transparency, and a commitment to fulfilling every promise to clients and employees.
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02. Professional
Every process, from recruitment and administration to payroll management, is handled with high standards, prioritizing accuracy, confidentiality, and regulatory compliance.
03. Reliable
With over two decades of experience, we consistently deliver stable, responsive outsourcing services that adapt to ever-changing business needs.
04. Experienced
More than 20 years of handling various industry sectors have equipped us with deep insights into workforce dynamics and effective, targeted solutions.
T.R.U.S.T
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TREAT CUSTOMER WELL
Provide exceptional customer service to achieve customer satisfaction and create memorable customer experience
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RAISE BETTER & HIGHER
Have a strong spirit and determination to continuously grow and become better
Uncompromised integrity
Discipline, honest, trustworthy, and adherence to business ethics, professional ethics, company policies, and regulations as well as applicable statelaws and regulations.
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SERVANT LEADERSHIP
Lead by example, inspiration, enthusiasm and support as well as understanding field conditions.
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TEAMWORK FIRST
Prioritize collaboration with mutual respect, support and active involvement to achieve better goals
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VISION
To become a company that excels in Service and Sales Management services
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MISSION
To become a national company that grows innovatively, entrepreneurially and responsibly, which provides added value to the products and services of clients.
Helping clients achieve and maintain competitiveness in the market through excellent service and meeting applicable corporate management standards.